Question 1

What file formats do I receive after purchase?

Accepted Answer

Every design includes a watertight STL ready for 3D printing. Most designs also include a ZIP bundle containing the native 3DM (Rhino) file, alternate sizes, and a PDF spec sheet with stone maps and manufacturing notes.

Question 2

Can I manufacture and sell jewellery made from these designs?

Accepted Answer

Yes. Every purchase includes a lifetime commercial manufacturing license — produce and sell unlimited physical pieces. Reselling or redistributing the digital files themselves is not permitted.

Question 3

How do secure downloads work?

Accepted Answer

Download links are cryptographically signed and expire after 5 minutes. You can regenerate a fresh link anytime from your dashboard — your purchases never expire.

Question 4

Are the files tested for casting?

Accepted Answer

Every design is test-printed and evaluated against casting tolerances — minimum wall thickness, prong dimensions and shrinkage compensation are validated before publication.

Question 5

Can I request a custom size or modification?

Accepted Answer

Absolutely. Contact us with the design name and your requirement. Simple size grades are usually delivered within 48 hours; bespoke modifications are quoted individually.

Question 6

Which CAD software can open the files?

Accepted Answer

STL files open in any 3D printing or CAD suite. Native files are provided in Rhino 3DM format, compatible with Rhino, Matrix, and most professional jewellery CAD packages.

Frequently Asked Questions